PlayAmo FAQ section

This section is dedicated to answering players’ most commonly asked questions, providing relevant information on various gambling-related topics. We offer a detailed list with solutions to every potential issue customers might face at PlayAmo.

In this section, we will focus on answering the most popular FAQs asked by Australian players. We’ll discuss how to open an account, the banking methods we accept, how to claim promotions, what promotions are available to Aussie players, as well as info on security measures, responsible gaming, etc.

playamo faq section

Account

Follow these simple guides to complete the registration process successfully and start playing.

  • To start playing, you first need to register a valid account with our casino. Start this by clicking the “Sign Up” button in the upper right corner. Fill in Required Information in the fields: name, surname, gender, birthday, postal code.
  • The sign-up process requires a valid e-mail address. Once you receive an email confirmation, click on it. Here you confirm that you are the rightful owner of this email. Now create a password and choose a few security questions.
  • Next, pick the currency you prefer to use from a dropdown menu when depositing or cashing out.
  • The following drop-down menu offers a selection of countries. Pick your resident country by clicking on it.
  • We offer a few options for our bonuses and promotions. You can choose between receiving them through email, SMS or simply opt to claim them.
  • Clicking on the green “Sign Up” button will finalise your registration.
  • When your account becomes active, we will send you an email to let you know. In this welcome email, we also invite you to place your first deposit.

account

Banking Methods

We provide easily-accessible, secure payment methods for Aussie gamblers. Feel free to use any of the following: Mastercard, Visa, or even Bitcoins or other available cryptocurrencies. Players can also use Quwi, Skrill, Neteller or bank transfer via Sofort.

As we offer an option to play with bitcoins, feel free to use the Cubits system when depositing.

Withdrawal methods available at our site are the following Mastercard, Visa, Cubits, Skrill, Nettler, Sofort (Quwi and Maestro are excluded).

For now, gamblers cannot use WebMoney when depositing. We are planning to add WebMoney to our list of available payment methods shortly.

We do require a minimum deposit of AU$10, as well as the minimum withdrawable amount. All deposit and withdrawal alternatives are free of commission, except Cubits, which commissions a 0.2% fee.

We transfer credit immediately once you deposit it. It goes the same with the payouts; we never let you wait for your money.

Important things to remember based on your payment method: non-credit card and crypto withdrawals require a minimum of 500 AUD. While using a credit card, the minimum withdrawal is AU$25.

Deposits for cryptocurrency and bank transfers are unlimited. However, most credit cards only allow deposits up to $10,000.

If you experience any issues or uncertainties, please contact our customer support through the website. They are swift in solving problems and answering your concerns.

Cryptocurrencies have no deposit or withdrawal limits. You may withdraw up to 2 BTC, which is a lot considering the current value of 1 BTC.

banking methods

Promotions

We offer players several bonuses and promotions to enrich their experience. Players can get a prize when they place their first, second deposit and continue with the Monday, Friday, and Sunday specials. We also offer special rewards especially tailored for the high rollers.

First Deposit Bonus

Newcomers who claim this bonus will have their first deposit doubled once it’s active on the account. The maximum incentive is AUD 500. With a deposit of AUD 500, you will receive AUD 1,000 to begin playing. Please keep in mind the wagering requirement: the max stake is 6.5 AUD.

To receive your bonus, enter FIRSTDEP into the bonus code form, click ‘Add,’ and wait for your prize.

Twenty-four hours after depositing, you will receive 20 free spins for the Elvis Frog in Vegas slot game, followed by another 24 hours of free spins, and so on for 5 days!

first deposit bonus

Second Deposit Bonus

When you place a second deposit, we will match it by 50% of the amount. The maximum reward is AUD 1,000. For instance, if you deposit 2,000 AUD, you can start playing with 3,000 AUD.

To get your bonus, enter SECONDDEP in the bonus code form, click ‘Add,’ and then make your deposit.

second deposit bonus

Friday Reload

Each Friday, we enable you to win a 50% bonus that cab as high as 250 AUD.

Additionally, you will receive 100 free spins for the slot game Johnny Cash. We will credit the first 50 free spins to your account in 23 hours after depositing. In the next 24 hours, we will credit the 50 free spins. When betting the bonus, you can place 6.5 AUD at max.

To claim your bonus, enter RELOAD into the bonus code area, click ‘Add,’ and then make your deposit.

Friday reload

Monday Free Spins

Australians will never loath Monday again while wagering at PlayAmo. Any Monday, you can receive the free spins directly to your account once you place a deposit. You will be rewarded between 20 to 100 spins, depending on the amount of your deposit.

monday free spins

High Roller Bonus

This is a perfect bonus for our players who’d rather take a big shot. You can redeem this High Roller Bonus the first time you place a minimum amount of 1500 AUD. The High Roller may match your deposit up to 50%, for a maximum of 3000 AUD. Our goal at this casino is to offer the best possible service to all players from the start. The question is, are you the luckiest of them all?

To get your bonus, enter HIGHROLLER in the bonus code area, click ‘Add,’ and then make your deposit.

High roller bonus

Wheel of Fortune

Every Sunday, you may experience a Joker Spin wheel of fortune with assured winnings. Take your chances and see what the mystery joker has in store for you. Apply the bonus code and claim your prize right away.

Players can use the JOKER bonus code once every week, only on Sundays. The Joker spin wheel may award you with gadgets, free spins, or even cash.

wheel of fortune

The Casino

We are a virtual casino that has used cutting-edge technology since our launch in March 2016 on the SoftSwiss platform.

Our platform is very user-friendly; the sign-in and sign-up buttons are on top. Players can find all info on promotions and game tournaments on banners across our page. The centre of the page reveals all game categories, and the lobby is right below.

Here are the types of games that we offer:

Slot Games – We made a collection of the most exciting pokies. Choose your favourite from the “Slots” section. We offer around 1700 pokies, and you can play them just for fun or win some money. The slots marked “hot” are the most popular games, while the latest game additions are marked “new.”

Table and Card Games – Australian players enjoy playing Blackjack, Baccarat, Craps, so we offer them online in various versions. We also offer a few types of roulette like French, American, or European.

Live Dealer Games – Players may play on a table featuring live dealers by going to the “Live” section. With the advanced technology we offer, we promise you a real-life experience at the virtual table.

Bitcoin Games – There is a special category where gamblers can play with bitcoins. Australian players may test this collection of over 300 popular gaming machines in demo mode or play for real money after registering.

the casino

Security

At PlayAmo Casino, we offer tested and trustworthy payment methods. The website is encrypted using a 128-bit SSL (secure socket layer). As a result, other parties cannot reveal your critical personal information such as card numbers, Neteller, Visa, Cryptocurrencies, or personal details.

Softswiss N.V. licenses our Casino, managed by Antillephone N.V. Our Casino runs under a legitimate Curacao license. Therefore, players may be confident that their interaction with our casino is 100% secure and protected.

Australian players find it highly gratifying that slot machines are solidly protected as well. No information can leak outside your account.

The majority of the games we offer are provably fair, demonstrating how legitimate this casino is. Furthermore, we state that our RNG certification and Curacao gaming license ensure fairness to all accessible games.

security

Responsible Gaming

Aussie gamblers sometimes face some difficulties when playing at online casinos. Their belief is supported by the fact that 4 out of 5 Australians exhibit some kind of betting or gambling problem.

At PlayAmo, we offer access to responsible players over the age of 18. Our page’s popularity increases daily, since we pay attention to our customers’ responsible choices.

What to do in case you are developing an addiction:

We know that casino gambling can often bring distress and hardships instead of joy if playing irresponsibly. Therefore, we hired a team of world-class specialists that worked tirelessly to turn our casino into a fun, dependable, and safe environment. We would like to provide some advice on this topic to assist you in preventing gambling addiction and related difficulties.

If you feel that you are starting to develop wagering issues, it is better that you exclude yourself from playing at our casino. Our Live Chat service provides support that can assist you in implementing this precautionary step. If someone very dear to you can’t find a middle ground while playing, please contact our Support Service. We are available to assist you every day, all year round.

To prevent significant money loss due to gambling, we advise you to keep an everyday track of the money you spend while playing.